Hello and Welcome to umi Hotel
I would like to introduce myself, my name is Claire and I am the concierge at the hotel. I am full time here so if you have any queries, questions or requests no matter how bizarre or silly they sound ASK ME! It is what I am here for.You can email me on
As concierge I am able to help with everything…
• Theatre tickets
• Bus tours
• London Eye Queue Jump Tickets
• Airport transfers
• Madame Tussauds Tickets
• Massages
• Windsor Castle day trips EVEN
• Weekends away to Paris
Nothing is too big or too small.
Travelling as a group? We can organize everything from bus transfers, a personal guide in their native language, travel tickets for the weekend on the underground and buses plus a traditional English roast lunch with all the trimmings! If an English roast isn’t your bag – then I will find you something that is.
Traveling as a family? Why not take in a matinee theatre performance in the West End? We can arrange tickets for you at the best possible price, for example Phantom of the Opera – face value of the tickets are £55 and we can get them for as little as £37.50.
If English is not your native tongue then I am more than happy to arrange a bus tour or walking tour with a guide in your native language. If you are going to visit London, you should at least understand what you are seeing.
London has its own ‘seven wonders’ – you cannot leave until you have seen St Pancras Station, Hoover Building, Kew Gardens, The Old Royal Naval College, Natural History Museum, BAPS Shri Swaninarayan Hindu Mandir and the National Theatre.
Of course I encourage you to explore London as much as possible; I do however recommend our on site bar and restaurant for the evenings. It has fabulous food at a fabulous price with a funky, chilled-out vibe.
London is an amazing city, it never shuts down. I will do my best to ensure that you see as much of this fabulous city as you possible can.
Please keep hold of my details, and if you ever have any questions or requirements please remember - I am here to help!